Data Protection & Privacy

OK Baji Privacy Policy —
Your Data, Your Rights

OK Baji takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have over it as a player in Bangladesh.

SSL Encrypted Never Sold to Third Parties Your Rights Protected

Six Things OK Baji Does to Protect Your Privacy

These aren't just policy statements. They're the actual practices OK Baji follows every day to keep your data safe.

End-to-End Encryption

Every piece of data transmitted between your device and OK Baji is encrypted using industry-standard SSL/TLS protocols. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Sales — Ever

OK Baji does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account and improve your experience on the platform.

Secure Data Storage

All OK Baji player data is stored on secure servers with restricted access. Only authorised personnel with a legitimate operational need can access account data, and all access is logged and audited.

Your Rights Are Real

You have the right to access, correct, and request deletion of your personal data held by OK Baji. These aren't theoretical rights — you can exercise them by contacting support and OK Baji will respond within a reasonable timeframe.

Transparent Cookie Use

OK Baji uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. We don't use cookies to track you across other websites or build advertising profiles.

Breach Notification

In the unlikely event of a data breach that affects your personal information, OK Baji will notify you promptly and take immediate steps to contain the breach and protect affected accounts.

Last updated: 1 January 2025  |  This Privacy Policy applies to all OK Baji accounts and supersedes all previous versions.

01Introduction

OK Baji ("we", "us", "our") is committed to protecting the privacy of every player who uses the OK Baji platform. This Privacy Policy explains how OK Baji collects, uses, stores, and protects your personal data when you register, log in, deposit, play games, or interact with the platform in any way.

This policy applies to all services offered under the OK Baji brand, including the website at ok-baji.club, the OK Baji mobile app, and any related services. By creating an OK Baji account or using the platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described here.

If you have questions about how OK Baji handles your data at any point, the support team is available 24/7 and will be happy to help. Privacy is not a box-ticking exercise for OK Baji — it is a genuine commitment to every player who trusts us with their information.

Plain Language Summary

This policy tells you what data OK Baji holds about you, why we have it, and what you can do about it. We've written it in plain English so you don't need a lawyer to understand it.

02Data We Collect

OK Baji collects personal data in two ways: data you provide directly when using the platform, and data collected automatically as you interact with the platform.

Data you provide directly:

  • Registration data: Your name, date of birth, email address, and mobile number when you create an OK Baji account.
  • Identity verification data: A copy of a government-issued ID (such as your National ID card) when you complete KYC verification before withdrawing funds.
  • Payment data: Your bKash, Nagad, or Rocket mobile wallet number when you make a deposit or withdrawal. OK Baji does not store full payment credentials — only the wallet number associated with your account.
  • Support communications: Any messages, emails, or chat transcripts you send to the OK Baji support team.

Data collected automatically:

  • Device and browser data: Your IP address, device type, operating system, and browser version.
  • Usage data: Pages visited, games played, session duration, and betting history on the OK Baji platform.
  • Cookie data: Session cookies and preference cookies as described in Section 5.
Minimum Data Principle

OK Baji only collects data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data just because we can.

03How We Use Your Data

OK Baji uses the personal data we collect for the following specific purposes:

  • Account management: To create and maintain your OK Baji account, verify your identity, and keep your account secure.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the OK Baji support team.
  • Platform improvement: To understand how players use OK Baji and to improve the platform's features, performance, and game selection.
  • Legal compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, including verifying the source of funds for large transactions.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from OK Baji.

OK Baji does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for any reason, a member of the OK Baji team will review the case before any action is taken.

04Payment Data

OK Baji processes all payments through trusted mobile financial service providers — bKash, Nagad, and Rocket. When you make a deposit or withdrawal, your transaction is processed directly through the relevant provider's secure payment infrastructure.

OK Baji stores only the mobile wallet number associated with your account for the purpose of processing withdrawals to the correct destination. Full payment credentials, PINs, and authentication tokens are never stored by OK Baji. These remain entirely within the secure systems of your mobile wallet provider.

  • All payment transactions are encrypted in transit using SSL/TLS.
  • Transaction records are retained for a minimum of five years to comply with financial record-keeping requirements.
  • OK Baji will never ask you for your bKash, Nagad, or Rocket PIN. If anyone claiming to be from OK Baji asks for your PIN, do not provide it and contact support immediately.
Payment Security

Your mobile wallet PIN is yours alone. OK Baji staff will never ask for it under any circumstances. All legitimate OK Baji payment requests are initiated through the platform interface, not via phone calls or external messages.

05Cookies & Tracking

OK Baji uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies OK Baji uses:

  • Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players spend time, and where they encounter issues. This data is aggregated and anonymised. It helps OK Baji improve the platform experience.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns that may indicate unauthorised access to your account.

OK Baji does not use third-party advertising cookies or tracking pixels that follow you across other websites. The cookies used on OK Baji are limited to what is needed to operate and improve the platform itself.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the OK Baji platform from working correctly.

06Data Sharing

OK Baji does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

  • Payment processors: Your wallet number is shared with bKash, Nagad, or Rocket solely to process your transaction. These providers have their own privacy policies governing how they handle this data.
  • Identity verification providers: When you complete KYC verification, your ID document may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and use it only for verification purposes.
  • Legal and regulatory authorities: OK Baji may be required to share data with law enforcement or regulatory bodies in response to a lawful request. We will always seek to verify the legitimacy of such requests before complying.
  • Fraud prevention: In cases of suspected fraud or money laundering, relevant data may be shared with industry fraud prevention bodies as required by our licensing obligations.

Any third party that receives data from OK Baji is required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

No Marketing Data Sales

OK Baji will never share your contact details with advertisers or marketing companies. You will only receive promotional communications from OK Baji itself, and only if you have opted in to receive them.

07Data Retention

OK Baji retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations.

  • Active accounts: Data is retained for the full duration your OK Baji account remains open.
  • Closed accounts: Following account closure, OK Baji retains account data for a minimum of five years to comply with anti-money laundering regulations and financial record-keeping requirements.
  • Support communications: Chat and email records are retained for two years from the date of the last interaction.
  • Transaction records: All deposit and withdrawal records are retained for a minimum of five years.

After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

08Your Rights

As an OK Baji player, you have the following rights regarding your personal data. These rights can be exercised by contacting the OK Baji support team:

Right to Access

Request a copy of all personal data OK Baji holds about you.

Right to Rectification

Request correction of any inaccurate or incomplete data in your account.

Right to Erasure

Request deletion of your data, subject to legal retention requirements.

Right to Restrict Processing

Request that OK Baji limits how your data is used in certain circumstances.

Right to Portability

Request your data in a structured, machine-readable format.

Right to Object

Object to OK Baji processing your data for direct marketing purposes at any time.

OK Baji will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be notified if an extension is needed.

09Data Security

OK Baji implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure:

  • SSL/TLS encryption: All data in transit between your device and OK Baji is encrypted.
  • Secure servers: Player data is stored on servers with restricted physical and logical access controls.
  • Access controls: Only authorised OK Baji personnel with a legitimate need can access player data, and all access is logged.
  • Regular security audits: OK Baji conducts regular security reviews to identify and address potential vulnerabilities.
  • Two-factor authentication: Available for all OK Baji accounts and strongly recommended to protect against unauthorised login.

While OK Baji takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your OK Baji account and never share your login credentials with anyone.

Security Tip

Enable two-factor authentication on your OK Baji account for an extra layer of protection. It takes less than two minutes to set up and significantly reduces the risk of unauthorised access.

10Children's Privacy

OK Baji is strictly an adult platform. The minimum age to register and use OK Baji is 18 years. OK Baji does not knowingly collect personal data from anyone under the age of 18.

If OK Baji becomes aware that an account has been registered by a person under 18, the account will be closed immediately, all funds will be returned to the payment source used for deposits, and all associated data will be deleted. If you believe a minor has registered on OK Baji, please contact support immediately.

11Changes to This Policy

OK Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, OK Baji will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically. Continued use of OK Baji after a policy update constitutes acceptance of the revised terms.

If you disagree with any changes to this Privacy Policy, you have the right to close your OK Baji account. Contact support to initiate account closure and your remaining balance will be returned to your registered payment method.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way OK Baji handles your personal data, please get in touch with the support team:

  • Email: [email protected]
  • Live Chat: Available within the OK Baji platform after login, 24 hours a day, 7 days a week.
  • Response time: Privacy-related requests are handled within 30 days.

For information about your rights as a player beyond privacy — including responsible gaming tools and account management — visit the Responsible Gaming page or the Terms and Conditions page.

Your Privacy Is Protected — Join OK Baji Today

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